National Health Insurance Agency (ANS)

The National Health Insurance Agency (ANS) was established in 1998 to fight for the public interest in the field of private health insurance, regulate providers that sell health plans to complement the sector care and to contribute to the development of health programs in the country.

On of the major roles of the agency is ensuring consumers' rights in relations with companies providing services. The agency has a Board of Health Insurance, an advisory body composed of representatives from all segments of society to discuss actions and decisions related to health. These include the Ministry of Justice, the Central Workers Union, the Brazilian Medical Association, Consumer Defense Agencies (Procon) and others (see the full list).

At ANS website there is information on the industry’s legislation, actions and performance of companies that provide services to the population, and assessments by users.

Source:
National Health Insurance Agency (ANS) (content in portuguese)